Iga City Nigiwai Partners, Inc. (hereinafter referred to as “the Company”) takes the utmost care in protecting customers’ personal information. This Privacy Policy applies to personal information obtained through the official website of the Iga-ryu Ninja Experience Facility (URL: http://en.iga-nin.com.jp/), official apps, other designated internet services (collectively referred to as the “Official Website, etc.”), and various services of the facility.
１．Basic Policy
The Company complies with the Act on the Protection of Personal Information and relevant laws and guidelines, and respects the privacy of our guests (hereinafter referred to as “Users”). Personal information obtained will be handled based on the following principles.
２．Security Control Measures
To prevent leakage, loss, damage, or unauthorized access to personal information, the Company implements the following measures:
- Formulation of Basic Policy: Establishing this Privacy Policy and clearly designating a contact desk.
- Organizational Control: Appointing a Personal Information Protection Manager; conducting internal audits and periodic inspections.
- Human Control: Stipulating privacy rules in employment regulations and providing regular staff training.
- Physical Control: Managing access to offices, restricting removal of storage media, and preventing theft.
- Technical Control: Implementing access restrictions and systems to prevent unauthorized access.
３．Purpose of Use
The Company uses collected personal information for the following purposes:
- Provision of products and services necessary for facility operations
- Announcements of campaigns, events, and news
- Service improvements and development of new services tailored to user preferences
- Analysis for surveys and improving customer satisfaction
- Recruitment advertising activities
With the User’s consent, such information may also be shared with affiliated companies or contractors.
４．Provision to Third Parties
The Company will not provide personal information to third parties without the User’s consent, except in the following cases:
- When there is a legitimate reason, such as preventing fraudulent use of credit cards
- When used as statistical data that does not identify individuals
- When required by law
- When necessary to protect life, body, or property, and obtaining consent is difficult
- When requested by administrative authorities or similar bodies
５．User Rights
Users may request confirmation, correction, addition, deletion, suspension of use, or suspension of third-party provision regarding their personal information held by the Company.
６．Special Notes
- Persons under the age of 18 may not provide personal information without the consent of a parent or guardian.
- Personal information of children under the age of 13 will not be used for marketing purposes.
- The Official Website, etc. uses cookies and IP addresses for service improvement and convenience.Credit card information is not stored.
- This Privacy Policy does not apply to external websites linked from our services.
- SSL encryption is used for the transmission of sensitive information.
７．Changes to the Privacy Policy
This policy may be revised when necessary. If significant changes are made, they will be announced on the Official Website or directly notified to Users.
８．Contact Information
For inquiries regarding personal information, please contact:
Iga City Nigiwai Partners, Inc.
Iga-ryu Ninja Experience Facility – Personal Information Desk
29 Ueno Marunouchi, Iga City, Mie Prefecture 518-0873, Japan
Tel: 0595-51-7307 (Reception hours: 10:00 AM – 5:00 PM)